Privacy

What stays on your phone

Your prayer list, saved prayers, your rule, daily progress, the candle and your answers from the first steps are kept on the phone only. We do not send them anywhere. If you delete the app, they are deleted too.

Questions asked in Ask

When you ask a question (with Raiul+), its text and the last few exchanges of the conversation are sent to our server and then to Anthropic, whose Claude model writes the answer. We do not keep conversations after the answer is sent. To limit abuse, the server counts how many questions come from one phone, by an anonymous id the app generates.

Please do not put details that identify you, or health details you do not want to share, in your questions.

Usage statistics

We use PostHog (hosted in the European Union) to understand how the app is used: which screens are opened, which first steps are completed, which features are used and whether Raiul+ is bought. Events carry an anonymous id, not your name.

We never send names, your prayer list, anything you type or ask, your tradition or what you are praying for.

Notifications

Daily reminders are scheduled on the phone. If you allow notifications, the app sends our server a notification token, the anonymous id, your language, time zone and the day you last opened the app, so we can occasionally send a message, for example after a while away. When you turn notifications off, the server forgets the phone.

The Raiul+ subscription

Payment goes through the App Store or Google Play; we never see your card details. We use RevenueCat to know whether you have an active subscription, based on an anonymous id and the purchase information the store provides.

Listening

Prayers read aloud are downloaded from our audio server. These requests carry no data about you.

Who receives data

Anthropic (answers in Ask), PostHog (statistics), RevenueCat, Apple and Google (subscriptions and notifications), Cloudflare and Hetzner (server hosting). We do not sell data and we show no ads.

Children

Raiul is not made for children under 13, and we do not knowingly collect data from them.

Your rights

You can turn notifications off in your phone settings and delete all local data by deleting the app. For any question, or to ask us to delete data linked to your anonymous id, write to hi@eiraslabs.com.